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Knowledgebase : NetResident

Unfortunately we don't support the Cisco VPN Client at the moment.
The program's performance depends on the CPU speed and RAM size. If you use the default monitoring settings, i.e. when all the plugins are enabled and all the ports are being monitored, an average Pentium4 3Ghz PC with 512 Mbytes of RAM can monitor a full...
No, sorry. Skype uses robust encryption; it's impossible to decrypt Skype conversations.
This happens when an ICQ or AIM chat session (including the authentication phase) begins before NetResident starts capturing network packets. If capturing is started in the middle of a chat session, the ID can sometimes be found (as it is contained in som...
Running the service and monitoring are different things. The service must be active at all times to be able to "talk" to the GUI. This doesn't mean that the service is capturing data at all times. It is capturing data only on demand. In theory, if the app...
According to the EULA, a single user license allows you to operate one copy of NetResident by one user account in the operating system. Installing and using the product on multiple computers, regardless of the installation or usage type (service or consol...
There is a known conflict between WinPcap, the driver used in WireShark and many similar products, and the driver used in NetResident. There is a simple workaround: Start capturing packets with WireShark before you start capturing packets with NetResident...
A typical HTML page represents a collection of a dozen of independent objects – HTML code, images, CSS styles, and others. Each of these objects is requested by a browser, however most of these objects are cached (saved to the computer hard drive for futu...
Two license types are available for NetResident: Lite and Pro. Pro: All features are available. Lite: All features except VoIP support and the ability to import packet log files from other applications are available.
It's important to understand that the import procedure has its own filter and the content displaying mechanism has its own filter. When you were importing the file, the content was possibly filtered out during the import phase if you applied filters. Once...
If you have DHCP enabled in your network, each computer with a unique MAC address is assigned a different IP address for every session. For this case, you should identify your stations by MAC addresses. This will make the program assign all network event...
NetResident does not always store transferred data in its original form. Rather, it processes it for more convenient presentation. It's not uncommon for a single network session to be divided into several separate events, or several network sessions to b...
The database is maintained by the service. The GUI is simply a console that "talks" to the service. All data processing and filtering is performed by the service as well, so it has to be running.