Knowledgebase: NetResident

When I try to import CommView or CommView for WiFi log files, I am unable to display the contents of some of the files. I believe I have all parameters set correctly regarding the event viewer and filtering.
It's important to understand that the import procedure has its own filter and the content displaying mechanism has its own filter. When you were importing the file, the content was possibly filtered out during the import phase if you applied filters. Once the import phase is over, the application uses the display filter to show the contents. There is a chance that the application is configured to show only the data collected during the last two days, while the logs contained sessions that were outside this time frame. You may want to disable the display filter to have the application show the data. We recommend using aliases for MAC and IP addresses as it makes recognition and analysis of network events much easier.
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